CUSTOMER SATISFACTION SURVEY

Customer Satisfaction Survey

As part of our work towards ensuring our customer’s complete satisfaction, we would like to invite you to take part in a short Customer Satisfaction Survey. We thank you for using our services and look forward to reviewing and acting upon your valued feedback.

For how long have you been using our company?

How often do you use our company?

How satisfied are you with the service you received?

What impressed you most about the service?

Would you recommend our service to other people?

What disappointed you the most about our service?

 Quality Price Staff interaction Installation or First Use Experience Usability Customer Service

Compared to similar services offered by other companies, how do you consider our service?

Are there any other goods or services that we could offer you that would make us a better all-round solution provider for you?

 Yes No

If yes what goods or services:

Can we send you further information on other products and services that may be of interest to you?

Contact Name

Contact email address

Contact phone number

Thank you for taking the time to complete this survey, your feedback is very important to us and will form part of our ongoing process of improving our service to customers.